Payout Basics
Payouts, also know as Deposit or Funds Transfer, are issued every week with funds being available on Friday, in most cases. Bank holidays and in the rare event - account verification request, will alter payout schedules.
How helpful was this article?
We are actively expanding to more territories and currencies, check back often.
Funds are deposited in the official currency of the country of registration. While donors may give from anywhere in the world, the transaction occurs in the organization's native currency.
| Country | Currency |
| United States | United States Dollar |
| United Kingdom | Pound Sterling |
| Canada | Canadian Dollar |
Contact Support about this Topic
Bank Holidays with alter this schedule.
Payouts occur every week accompanied by an email notification of pending funds with applicable deposit tracking ID. New registrations may experience a delay of up-to one week for their first deposit. Transactions are deposited in batches with an automated deposit manifest for fine-tuned reconciliation. If a payout is returned by the bank for any reason, the funds are placed back into your Philantro account's total holdings and no further payouts are issued until the bank account on-record is updated.
| Country | Clearance |
| United Kingdom | Rolling Four-Day Settlement. Funds raised by Thursday will be available for deposit on Monday. Deposits issued on Monday should be available in your bank by Friday |
| United States | Rolling Two-Day Settlement. Funds raised by Monday will be available for deposit on Wednesday. Deposits issued on Wednesday should be available in your bank by Friday. |
| Canada | Rolling Two-Day Settlement. Funds raised by Monday will be available for deposit on Wednesday. Deposits issued on Wednesday should be available in your bank by Friday. |
Contact Support about this Topic
This is not an exhaustive list of all fields available on the Deposit Manifest.
Manifest will outline each transaction but the data included varies based on the type of report requested. For example, when requesting a raw data export, a more Accounting-centric approach - transaction data, adjustments (i.e. Refunds, Chargbacks etc) etc are included. When requesting reconciled records, only reconciled transactions are exported along with more detailed donor data associated with the transaction.
| Data | Description |
| Receipt ID | The reference ID for all settled transactions. |
| Transaction Date | The date and time the transaction was created (Currently CST, Pending UTC). |
| Refund Date | If applicable, the date and time the refund was issued. |
| Contact ID | The internal reference ID associated with the payee / donor. |
| First Name | The first name of the payee / donor. |
| Surname | The surname of the payee / donor. |
| Alias | If applicable, the alias furnished by the payee during the commission of the transaction (i.e. Company Name, Organization Name). |
| Email Address | The email address furnished by the payee during the commission of the transaction. |
| Phone Number | The phone number and country code furnished by the payee during the commission of the transaction. |
| Amount | The total charged to the payee in your organization's settlement currency. |
| Fees | The processing fee associated with the transaction in your organization's settlement currency. |
| Fees Covered | If applicable, the total fee covered by the payee during the commission of the transaction in your organization's settlement currency. |
| Currency | The three-letter currency code of the charge. |
| Designation | If applicable, the name of the donation campaign or event the funds were directed toward. |
| Gift Aid | A flag indicating if the payee has elected Gift Aid. |
| Deposit ID | The deposit reference number for which batch the transaction belongs to. |
| Deposit Date | The date and time the deposit was created (Currently CST, Pending UTC). |
| Custom Data | Any custom transaction data furnished by the payee during the commission of the transaction. |
| Billing Instrument | Data points for the payment method used by the payee such as card expiration, fingerprint, last four digits rendered in compliance with PCI-DDS. |
Contact Support about this Topic